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// Plumbers
Local plumbers, gasfitters and drainlayers on call.
Top pickBOP Plumbing & Gas— Crowned NZ Master Plumber of the Year, this family-owned outfit runs a genuine 24/7 emergency callout across Rotorua, Kawerau and Te Puke. Certified plumbers, gasfitters and drainlayers handling everything from burst pipes to full gas installs.
Rotorua plumbing has one local wrinkle worth knowing: the geothermal ground and mineral-rich water are hard on hot-water cylinders, pipework and fittings, and several local firms specialise in exactly that. Plumbing, gasfitting and drainlaying are separate licensed trades in New Zealand — check the person doing your job holds the right one. For emergencies, know where your toki (main water) shut-off is before you ring. Callouts are charged on top of hourly rates, and after-hours attracts a premium.
Typically: $$ · Book ahead · Homeowners
Crowned NZ Master Plumber of the Year, this family-owned outfit runs a genuine 24/7 emergency callout across Rotorua, Kawerau and Te Puke. Certified plumbers, gasfitters and drainlayers handling everything from burst pipes to full gas installs.
Mangakakahi, Rotorua (92 Old Taupo Road) · By callout
Serving Rotorua since 1946, this family firm has been through three generations of local ownership and still covers Ngongotaha, Reporoa and the Lakes District. A go-to for anyone wanting decades of institutional plumbing knowledge on tap.
Rotorua (8 Scott Street) · By callout
Backed by a 90-year-old nationwide network but still locally rooted since joining the Foleys family in 2021, this branch handles everything from urgent hot-water fixes to full bathroom and kitchen renovations with corporate-level backup.
Rotorua (formerly Lewis Plumbing Co.) · By callout
Built up since 2012 by a plumber who started in the trade back in 2004, VIP covers an unusually wide patch — the lakes, Mamaku, Waikite Valley, Reporoa and Whakatane — with a value-first, no-nonsense pricing approach.
Fenton Park, Rotorua (66 White Street) · By callout
Run solo by Ben Whitehead with 15-plus years in the trade, this is the pick for bathroom and kitchen renovation work as much as leaky-tap callouts — a licensed drainlayer who also handles septic systems and backflow testing.
Ngongotaha, Rotorua · By callout
Locally owned for over 40 years and now servicing Rotorua and Tokoroa, Rawlinson's team leans on decades of combined trade experience for everything from gas hot-water installs to stormwater drain maintenance.
Mangakakahi, Rotorua (14 Davies Street) · By callout
A Master Plumbers Association member that built its reputation on straightforward, affordable service rather than volume — genuine 24/7 emergency cover plus CCTV-style drain diagnosis and gas installation work.
Mangakakahi, Rotorua · By callout
A locally owned operation running since 2006 under director Michael Glasgow, covering the full spread of plumbing, gas, drainlaying and even solar work — a solid all-rounder pick for both routine jobs and renovations.
Rotorua (9A Karaka Street) · By callout
Owned and run by Lucas and Shannon Findon, with Lucas a certifying plumber, gasfitter and drainlayer of over 20 years — strong on new-home plumbing design and hot water cylinder replacement across the wider Bay of Plenty.
Bay of Plenty (Rotorua callouts from Mount Maunganui base) · By callout
Sixteen years deep in domestic, light commercial and rural plumbing, this Ngongotaha-based outfit covers everything from a tap washer swap to a full hot water cylinder replacement or bathroom re-plumb.
Ngongotaha, Rotorua (22 Stembridge Road) · By callout
A dedicated 24-hour emergency line for burst pipes, no-hot-water panics and blocked drains, using CCTV drain cameras to actually diagnose the problem before digging — all work done to PGDB registration standards.
Rotorua and Ngongotaha · By callout
The newest name on this list, founded by Dave Hodgson in 2022, but already covering residential, rural and commercial jobs — hot water cylinder conversions, bore pump work, water filtration and full new-build plumbing.
Rotorua · By callout
A national hot-water-cylinder specialist with a dedicated Rotorua team — worth calling specifically for cylinder failures, since fixed-price quotes and same-day assessment beat waiting on a general plumber for this one job.
Rotorua-wide (Owhata, Westbrook, Hillcrest, Ngongotaha) · By callout
Several Rotorua firms advertise 24/7 emergency callout. Before you ring, shut off the water at the toby or the mains — that stops the damage and often converts an emergency into a next-morning job at a much lower rate. Ask for the callout fee and the after-hours rate up front.
Yes — mineral-heavy and geothermally influenced water is a known local issue that shortens the life of cylinders, elements and fittings, and experienced Rotorua firms deal with it routinely. If you are getting recurring cylinder or fitting failures, mention the water specifically when you call.
No. Plumbing, gasfitting and drainlaying are three separately licensed and registered trades, and legally only a suitably licensed person may do restricted work in each. Many Rotorua firms hold all three, but confirm it for gas or drainage work rather than assuming.
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